PRIVACY & COOKIE POLICY

Last Updated: April 3, 2025

1. INTRODUCTION

I, Paolo Cervini, operating under the business name "Walk the Talk Lab" ("I," "my," or "me") respect your privacy and am committed to protecting your personal data. This privacy and cookie policy explains how we collect, use, process, and share your information when you visit our website (www.walkthetalklab.com) or engage with our services.

2. DATA CONTROLLER

Paolo Cervini, operating under the business name "Walk the Talk Lab", with registered office at Via Sanvito Silvestro 14, 21100 Varese, Italy, is the data controller responsible for your personal data.

VAT Number (P.IVA): [inserisci qui la tua Partita IVA] Contact email: info@walkthetalklab.com

3. INFORMATION WE COLLECT

We may collect the following types of information:

3.1 Information You Provide to Us

Contact Information: Name, email address, phone number, company name, and job title.
Communication Data: Information provided in correspondence with us via email, through our contact forms, or otherwise.
Service Data: Information related to services you request or inquire about.

3.2 Information We Collect Automatically

Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, including which pages you visit, how long you spend on each page, and which features you interact with.

4. COOKIES

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow our website to recognize your device and remember certain information about your visit.

4.2 Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website. This helps us improve the functionality of our website.
Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
Third-Party Cookies: Set by third-party services we use, such as Google Analytics, to help us understand how visitors use our site.

4.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

Block all cookies
Allow all cookies
Allow only certain types of cookies
Delete cookies when you close your browser

Please note that blocking certain cookies may impact your experience on our website.

5. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To provide, operate, and maintain our services
To improve, personalize, and expand our services
To understand and analyze how you use our services
To develop new products, services, features, and functionality
To communicate with you about our services, updates, and other information
To process transactions and send related information, including confirmations and invoices
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

6. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights.
Consent: Where you have given us consent to process your personal data for specific purposes.
Legal Obligation: Processing necessary for compliance with our legal obligations.

7. DATA SHARING AND TRANSFERS

We may share your information with:

Service Providers: Third parties who provide services to us, such as hosting, analytics, and email delivery.
Business Partners: With your consent, we may share your information with business partners to offer you certain products, services, or promotions.
Legal Requirements: When required by law, in response to legal process, or to protect our rights.

Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

8. DATA RETENTION

We retain your personal data only for as long as necessary for the purposes outlined in this policy or for the period required by applicable law, whichever is longer.

9. YOUR RIGHTS

Under applicable data protection laws, you may have the following rights:

Right to access your personal data
Right to rectify inaccurate personal data
Right to erasure of your personal data
Right to restrict processing of your personal data
Right to data portability
Right to object to processing of your personal data
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@walkthetalklab.com.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

11. THIRD-PARTY LINKS

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children.

13. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

14. CONTACT ME

If you have any questions about this privacy and cookie policy, please contact me at:

Email: info@walkthetalklab.com
Address: Via Sanvito Silvestro 14, 21100 Varese, Italy